All orders are processed within 3–5 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays begin processing the next business day. During high-demand drops or launches, processing may take up to 7 business days.
We ship to all 50 U.S. states via USPS or UPS. Standard shipping typically takes 5–8 business days after fulfillment. Expedited shipping options may be available at checkout depending on your location.
We don't currently offer international shipping. This may change in the future — follow the socials below for updates.
Once your order ships, you'll receive a confirmation email with a tracking number. Allow 24–48 hours for tracking info to update after shipment.
KONCRTBBY is not responsible for packages lost or stolen after confirmed delivery. If your tracking shows delivered but you haven't received your package, contact your local carrier first. For further help, reach out to us.
Please make sure your shipping address is correct before placing your order. We're not responsible for orders shipped to an incorrect address provided by the customer.