It's free, no tiers. Leave your phone number and you're in. Members get the free pile (giveaways, members-only names in the hat), reward points cashed for merch, and members-only events — registration goes out by text, no public link.
Yes. General KONCRTBBY pieces are open to everybody, no membership required. Anything under the KONCRT Babies Club section of the Shop is exclusive — only members can unlock and buy it. It's not a price difference, it's an access difference.
Drop your number on the Club page or when you go to unlock a Club-exclusive piece in the Shop. One text, free, no catch.
Orders are processed within 3–5 business days (up to 7 during high-demand drops), then shipped via USPS or UPS. Standard domestic shipping typically takes 5–8 business days after fulfillment. We don't currently ship internationally — that may change, so keep an eye out.
Limited drops and sale items are final sale — no returns or exchanges, since they're produced in limited quantities and can't be restocked. Standard catalog items can be returned within 14 days of delivery if unworn, unwashed, with tags attached. Email us before sending anything back.
Email info@koncrtbby.com within 7 days of delivery. We cover return shipping and send a replacement or a full refund, our call on which fits best.
Email is the fastest way to reach us: info@koncrtbby.com.
Pieces run true to size, typically. Check the specific product page for any sizing notes before you order.